Guests reserve a table in the evening
After work, from the phone. They write straight into Instagram or Messenger, when your administrator is already busy in the dining room.
aiCHATS by aiNOW · AI assistant for restaurants
Friday, 22:15. A guest is looking for a table tonight. The reservation is already being written.
On a Friday night a guest asks about a table and the terrace. The AI assistant replies automatically, records the name, phone, date and party size, then hands the request to the administrator for confirmation.
Natia
SUPRA Tbilisi, demo restaurant assistant
Welcome! I am the SUPRA Tbilisi assistant. Ask me about a table, the menu or a banquet, and you will get an answer even late in the evening.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices. This is an aiCHATS by aiNOW reference; this page preview does not send messages.
Where a restaurant loses guests
They message two or three restaurants at once
"Is a table free on Saturday night? Is the terrace available?" Clarify the date, time, party size and terrace preference, then hand the table request to your administrator.
A banquet question needs menu and space details
Clarify the approved menu option, banquet request, date and guest count, then hand it to the manager for confirmation.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles the menu and price question correctly
Answers on the menu, the dishes and your real price range, and counts a banquet by guest number. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
- 3
Collects the reservation
Date and time, party size, name, phone. With an optional terrace or hall preference.
- 4
Your administrator confirms availability
Every night inquiry lands in one list. The administrator calls, confirms the table, and the guest is in your book.
What it does not do
Trust is built on specifics, so we say it plainly:
Uses approved price information
It answers only from the data you provided. On an unknown question it honestly says the administrator will clarify.
It does not confirm reservations by itself
A reservation is always provisional; the final word is your administrator. Your dining room and schedule stay in your hands.
It hands a large banquet to a human
A big banquet, a special menu, an unusual request: the bot takes a phone number and passes the case to the manager.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your restaurant
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for restaurants: why now
Most guests pick a restaurant from their phone, after service hours. They write on Instagram and Messenger and expect a reply within minutes. After the agreed activation, the AI chatbot for restaurants can answer at night using only the information you approve and hand complex requests to the team. The Tbilisi dining market is crowded and the choice is made fast.
A reservation, not just a chat
The real difference between a simple chatbot and a restaurant assistant is the reservation logic. The assistant gathers the date, time, party size, name and phone, creates a provisional reservation and passes it to the administrator to confirm. That way the dining room and the schedule stay under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Reliable answers on the menu and banquets
In a restaurant the bot must never promise an occupied table or invent a price. A properly tuned assistant uses only the information the restaurant supplied, answers the menu and prices in ranges, and hands a large banquet or a special request to the manager. This approach is clear for the guest and calm for the restaurant reputation.
What does an AI assistant for a restaurant do?
An AI assistant for a restaurant is a chatbot that answers guest messages on Messenger, Instagram, WhatsApp and the website, at any hour of the day or night. It answers questions about the menu and dishes, states price ranges, books a table by date, time and party size, creates a provisional reservation and passes it to the administrator. It does not promise an occupied table, uses only approved information; unlisted details are confirmed by the team. For the restaurant the result is simple: evening and weekend inquiries can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a restaurant?
Timing depends on the agreed scope: we need your menu, price ranges and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
What happens when a guest asks about table availability?
The bot collects the date, time and party size and creates a provisional reservation, without promising an occupied slot. Availability is confirmed by the administrator on a call.
Does it replace the administrator?
No. It catches the hours a human cannot cover: a busy service, weekends, peak load. Final confirmation and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your restaurant, then you get exact terms on one page. The demo commits you to nothing.
aiCHATS by aiNOW — related industries
See it answer your own guests. A demo is reviewed against agreed information and rules.
Request a demo