Clients choose a firm under stress
A legal problem often appears in the evening or on a weekend: a contract, a dispute, a deadline. The client writes straight into Instagram or Messenger, when your office is already closed.
aiCHATS by aiNOW · AI assistant for law firms
Tomorrow is the signing, the client writes at 22:20. The assistant has already answered.
A question before signing may arrive after hours. A client writes to the firm with a matter that needs clarification. The AI assistant replies automatically, clarifies the matter, collects the name, phone and preferred time, and hands everything to your administrator in the morning. It gives no legal advice; that is a job for the lawyer.
Keti
Beridze and Partners, demo firm assistant
I am Keti, the Beridze and Partners assistant. I am on the line day and night: tell me what your matter is and I will say whether we take it and when I can book you a consultation.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices. This is an aiCHATS by aiNOW reference; this page preview does not send messages.
Where a law firm loses clients
They message two or three firms at once
"Do you take this matter? How much is a consultation?" Clarify the matter and deadline, then offer a lawyer consultation slot.
A legal question needs a short case brief and consultation
Clarify the matter, deadline and available documents in the first message, then offer a lawyer consultation slot to discuss the case.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles price and scope correctly
It says which matters you take, quotes the consultation fee and invites to a meeting. It gives no legal advice and uses only approved information; unlisted details are confirmed by the team.
- 3
Collects the booking
Matter type, preferred day and time, name, phone. It does not dig into case details, the lawyer clarifies those at the consultation.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and the client is on your schedule.
What it does not do
Trust is built on specifics, so we say it plainly:
It gives no legal advice
The bot does not assess the matter and draws no legal conclusion. It only says which areas you work in and books the consultation. The lawyer assesses the matter.
It does not confirm the meeting by itself
A booking is always provisional; the final word is your administrator. Your schedule stays in your hands.
It hands confidential cases to a human
A complex or sensitive matter: the bot does not dig into details, takes a phone number and passes the case to the lawyer. It does not play lawyer.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your firm
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for lawyers: why right now
A law firm is often searched for in a stressful moment: before a contract is signed, when a dispute begins, right before a deadline runs out. These moments do not fit business hours. The client writes on Instagram and Messenger and waits for an answer in minutes. After the agreed activation, the AI chatbot for lawyers can answer at night using only the information you approve and hand complex requests to the team. The legal market in Tbilisi is crowded and the decision is made fast.
A booking, not just a chat
The main difference between a simple chatbot and a law firm assistant is the booking logic. The assistant clarifies which matter the inquiry concerns, collects the preferred time, the name and the phone, creates a provisional consultation booking and hands it to the administrator in the morning for confirmation. It does not dig into case details. This keeps the firm schedule under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Safe answers on legal matters
In the legal field the most important rule is this: the bot must not give advice and must not assess the matter. A wrong answer harms both the client and the firm reputation. A well-built assistant only says which areas you work in and how much a consultation costs, and leaves the rest to the lawyer. For a sensitive matter it passes only the needed details to a human under agreed access rules. Review remains with the lawyer under agreed rules; the firm confirms the next step.
What does an AI assistant for lawyers do?
An AI assistant for lawyers is a chatbot that answers client messages on Messenger, Instagram, WhatsApp and the website, at any time of day or night. It says which matters the firm takes, names the consultation price, books the client for a meeting, collects the name, number and preferred time, and hands it to the administrator in the morning. It gives no legal advice, does not assess the case, uses only approved information; unlisted details are confirmed by the team. For the firm the result is simple: evening and weekend inquiries can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a law firm?
Timing depends on the agreed scope: we need your service list, the matters you take and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
Will it answer a client legal question?
No. That is the whole point: the bot gives no legal advice and does not assess the case. It says the lawyer will review the matter at the consultation, and books the meeting. That protects the client and you.
Does it replace the administrator or the lawyer?
No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation, the consultation and the case handling stay with people.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your firm, then you get exact terms on one page. The demo commits you to nothing.
aiCHATS by aiNOW — related industries
See it answer your own clients. A demo is reviewed against agreed information and rules.
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