{"name":"aiBRAIN","url":"https://aibrain.ge","sourcePage":"https://aibrain.ge","faqs":[{"question":"What is aiBRAIN?","answer":"aiBRAIN is a central business knowledge base and control layer storing company identity, FAQs, prices, catalogs, and policies. Connected AI assistants query this repository to deliver verified, consistent answers across all communication channels."},{"question":"What data can be stored in Brain?","answer":"You can add company profiles, operating hours, FAQs, product and service catalogs, pricing lists, refund policies, custom instructions, greetings, fallback notices, and calendar rules."},{"question":"How is Brain different from a basic chatbot?","answer":"Standard chatbots are isolated in a single chat and frequently invent facts. aiBRAIN acts as a central control brain powering multiple channels simultaneously, answering only with approved business facts and escalating unknown questions to staff."},{"question":"Which customer channels can be connected?","answer":"V1 supports Facebook Messenger, Instagram Direct, WhatsApp Business, Telegram, and website chat widgets. Knowledge is synchronized across all connected endpoints."},{"question":"What happens if AI cannot find an answer?","answer":"When a query is missing from verified business data, Brain prevents hallucinations. It delivers an approved fallback message and transfers the conversation to human staff with context."}],"reviewedOn":"2026-08-15"}